Within one year of your purchase you may return eligible, unused merchandise for a full refund (shipping charges are not refundable). We’re sorry, we can’t accept returns of any kind more than one year after the original purchase date.
We do not accept returns of:
- Product that is not listed on the Return Merchandise Authorization (RMA) form.
- Product ordered more than one year ago.
- Product not in original condition/resellable condition. Including but not limited to product that is damaged, used, missing hardware, or has been altered in any way.
- Product purchased on Sale/Clearance/Closeout.
- Tools designated as non-returnable.
- Product purchased as part of a kit or package deal, unless the complete kit is returned.
We generally respond to requests for returns within one business day. If you have any additional questions, please don’t hesitate to call us at 800-579-8045